A. Offsite backup means a copy of your data is stored securely away from your home or business so that if any catastrophe such as fire, theft or hardware failure was to occur you could very simply replace the computer and restore your data.

Q. Why should I back up my data?

A. Whether at home or the office you store more and more critical data on your computer, ranging from digital photographs, emails and contacts for householders, to customer data, sales contacts and company financial information for businesses.  Computers do fail, are stolen and are lost in fires. When this occurs this digital information is lost forever. Your insurance policy will buy you new hardware but everything else is lost.

Q. Why should I back up my home computer?

A. Your home computer is now becoming more and more part of life at home. It is where you store you email, digital photographs and key data.

Just imagine losing all of those hundreds of photographs of children's birthdays, holidays, weddings, sporting events. No longer do you have the negative to make copies. If you lose your computer you lose everything.

Q. Do I have to remember to do anything to back my data up?

A. Once the zuuBackup software is installed and you have decided which folders to back up, how frequently to back them up (we recommend daily) and at what time, the process is automatic so long as your computer is switched on and connected to the Internet at this time. If it is not the back up will occur the next time you are connected to the Internet.

Q. How much does it cost?

A. The cost of zuuBackup depends on the amount of data you backup. The minimum amount of space is 2GB, which costs £49.99 per year, all prices are ex. VAT and paid annually in advance. The more space that is purchased the lower the per GB charges.  Over 20GB to 49GB is £1.50 per GB per month, 50GB to 99GB is £1.20 per month and 100GB + is £1.00 per GB per month.

A. If you go over the original storage space you have bought you will be notified by email and you will have the option to buy additional space. You will be billed pro rata till the end of the year when all of your storage space is then billed together.

 

A. zuuMedia, the company behind zuuBackup takes the security of your data very seriously, which is why your data is encrypted  on your computer with 128Bit encryption before being sent to our secure data centre. The data centre where your data is stored has been created specifically for the secure storage of data. Your data is stored encrypted and only becomes decrypted if you need to restore your data. For more information click here.

Q. How do I restore your data?

A. You have two options, you can either use the zuuBackup software installed on your computer or access your backed up files through a web browser.  In either case it's very straight forward, you choose whether to restore individual files, computers or everything you backed up from several computers, then simply click restore.  Naturally, zuuBackup staff are on hand 24/7 to assist you should you require it.